Shop Manager - Acton

MLECZKO DELIKATESY 

Due to the continued growth of the business, we are looking for a Shop Manager

What do we offer?

• Permanent employment in a friendly family–like atmosphere
• Quality training with progression opportunities
• Competitive salary and bonuses
• Pension scheme
• Paid Birthday off
• Increased holiday with length of service
• Generous 20% staff discount

As a Shop Manager, we will need you to be great at getting the best out of your team. You will lead by example, inspiring your team to deliver the best service to our customers.

You will be used to being part of a busy and dynamic environment. Your list of duties will vary, from managing the shop team, through ensuring a high level of customer service, to overlooking health & safety and security standards.

What will you do?

• take full responsibility for the day–to–day operations of your store and its performance
• effectively delegate workload and motivate your team to achieve key KPIs
• plan rotas, place and monitor orders, check inventory and set the goals for each shift
• solve problems swiftly to ensure your team can focus on their tasks
• handling daily and weekly cashing up reports
• recruit, train and develop your team to ensure productivity levels are high
• cooperation with Head Office and other stores’ managers

Shop Managers work a 40–hour week. However, this is not a Monday–to–Friday job. You'll be expected to work weekends as it's often the busiest time, so you'll need to be on–hand. You will have your office space, but you'll be also expected to spend plenty of time on the shop floor too. Once you’ve learned the ropes and gained more experience, there are opportunities to move to bigger stores with more responsibility. We guarantee exciting experiences and valuable development opportunities.

What will you need?

You’ll need bags of stamina as you'll be on your feet a lot, plenty of motivation, and strong communication skills. You also need to have:

• Experience in leading and developing a team in a fast–paced, target–driven environment
• Excellent time–management, delegation, and problem–solving skills
• A customer–focused manner, prioritising the customer experience at all times
• Willingness to be continuously on the go, working alongside your team, on every shift
• The determination to complete your work in the allocated time to ensure productivity
• Microsoft Office Fundamentals (Outlook, Word, Excel).

If you would like to ask any questions about the role or application process prior to applying, please contact us – cv@mleczkodelikatesy.com, with the subject heading 'Shop Manager'.

During the recruitment process, Mleczko Delikatesy Ltd collects and processes personal data relating to your job application. Our actions about the collection and use of data are clear and we meet necessary data protection obligations. For more information about Job Applicant Privacy Notice follow this link.

https://mleczkodelikatesy.com/GDPR–Job–Applicant–Privacy–Notice–Mleczko–Delikatesy.pdf 

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