Operations Manager

Operations Team Manager – Join Our Growing Team at GLS Maintenance (Slough)

At GLS Maintenance, we’re proud to deliver top quality handyman and building works services across Berkshire and the surrounding areas. From small repairs to full refurbishments, our reputation is built on reliability, professionalism, and exceptional workmanship.

We’re expanding fast — and we’re looking for a dedicated Operations Team Manager to lead our operational team, drive performance, and help us continue to grow. This is a fantastic opportunity to step into a role where your leadership and organisational skills will make a real impact.

What you’ll be doing

• Lead and supervise a team of operational staff, ensuring high levels of performance, productivity, and engagement.

• Foster a collaborative and positive working environment through clear communication.

• Oversee daily operations, ensuring compliance with company policies, health & safety standards, and procedures.

• Analyse operational data to identify improvements and implement practical solutions.

• Coordinate and deliver training and development to enhance team skills and efficiency.

• Monitor KPIs and report regularly on progress towards targets.

• Facilitate team meetings to discuss objectives, challenges, and achievements.

• Manage and coordinate job bookings with the assistant to ensure smooth scheduling.

• Visit sites to carry out job quotations, including pricing jobs where required.

• Ensure all quotations are prepared and delivered within 48 hours.

• Update and manage the CRM system to reflect accurate job status, reviewing and updating quotes as needed.

• Provide oversight from start to completion, ensuring work is delivered to company standards.

• Carry out quality control inspections to guarantee the highest level of service and workmanship.

What we’re looking for

• Proficient in English with excellent written and verbal communication skills.

• Minimum 2 years’ experience in property maintenance or construction (pricing jobs is a strong advantage).

• Strong leadership skills with proven experience supervising and motivating a team.

• Ability to manage multiple jobs, quotations, and site visits simultaneously.

• Highly organised with strong attention to detail.

• Analytical mindset with the ability to interpret data and make sound decisions.

• Multilingual skills are an advantage (but not essential) to support communication across diverse teams.

• Open to candidates with intermediate experience who are eager to learn and grow with a fast expanding company, provided they demonstrate the right attitude and commitment.

Salary & Benefits

• £26,000 – £33,000 per year plus monthly commission (realistic earnings up to £100,000 a year)

• Full time role with variety and autonomy

• Employee stock purchase plan

• Profit sharing opportunities

Why GLS Maintenance?

This isn’t just another management role. At GLS Maintenance, you’ll be part of a company that’s scaling quickly, where your ideas and leadership will directly shape our success. You’ll enjoy the freedom of being on the road, the satisfaction of seeing projects through from start to finish, and the rewards of a business that shares its success with its people.